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Specific Responsibilities: 

  • Assist in the development of effective and efficient organizational structure in line with Organization strategic objectives.
  • Coordinate with Directors / Managers on human resource planning.
  • Provide advice, support and information to management and employees on personnel policies and procedures as well as staff rules and guideline and ensure compliance with local labor law.
  • Coordinate with heads of Program / or offices to ensure cooperation in the efficient implementation of HR policies and procedures.
  • Involves in recruitment and selection of staff in compliance with Organization’s policy including support to the supervisor for the assessment of new hires and the writing / updating of job description.
  • Ensure understanding of roles, responsibilities, staff relationships and accountabilities i.e. formulates, submits for approval, and issues office memo, staff circulars and announcement on office practices, staff rules and relations for the proper guidance of employees in discharging their duties.
  • Compiles, maintains and updates staff personnel records and statistics in coordination with HR focal persons.
  • Prepares monthly and /or quarterly HR related reports / analysis.
  • Supervises  HR staff and provides technical support to HR focal persons.
  • Develops and Manages HR Budget.
  • Participate in senior management Team Meetings.

Job Specifications:


  • For the post of Head of HR, a master’s degree in Human Resource Management or any relevant discipline from recognized university and at least 6 years experience in relevant field is considered necessary.


  • Good management skills, a lot of patience, sound decision making.
  • Ability to work independently, ability to take initiatives.
  • Good writing skills, coaching skills.
  • Sound knowledge of HR practices.
  • Training and facilitation skills in English and Urdu;
  • Ability to represent the organization at various levels in-country.
  • Ability to travel in-country and sub-region as and when required.
  • Excellent command of English & Urdu – verbal and written.
  • Good IT Skills: Word, PowerPoint, Adobe and able to well present information


Core Competencies:

1. Understanding of humanitarian contexts and applying humanitarian principles and standards:

  • Demonstrates understanding of gender, diversity and inclusion dimensions of humanitarian situations.
  • Ensures that goals, activities and staff behaviour uphold key national and international humanitarian frameworks, standards, principles and codes to which organisation has committed.
  • Uses power responsibly, in line with accountability principles and standards.
  • Demonstrates understanding of coordination mechanisms.
  • Assesses and analyses key issues and formulates actions to respond to them.
  • Participates in development of organizational response based on understanding of operating context.
  • Respects International Humanitarian Law and relevant treaties.
  • Promotes and ensures compliance of humanitarian standards and principles that govern behaviour of staff.

2. Achieving Results:

  • Maintains focus on delivery of timely and appropriate results by effective use of available resources.
  • Demonstrates flexibility in situations of rapid change and varying cultural contexts.
  • Demonstrates understanding of when a decision can be taken and when to involve others.
  • Sets standards in work and follows agreed operating procedures.
  • Clarifies roles and responsibilities within team to maximize impact.
  • Ensures efficient and transparent use of resources in accordance with internal control mechanisms.

3. Developing and maintaining collaborative relationships:

  • Actively listens to new and different perspectives and experiences of stakeholders and team members.
  • Contributes positively in team to achieve objectives.
  • Displays empathy, respect and compassion towards others.
  • Communicates regularly and responsibly, using suitable channels and technologies with consistent messaging.
  • Actively participates in networks to access and contribute to good practice.
  • Monitors work progress and individual performance.
  • Works with team to build trust with stakeholders.
  • Fosters collaborative, transparent and accountable relationships with partners to formalize and implement agreements.
  • Uses negotiation and conflict resolution skills to support positive outcomes.

4. Operating Safely and Securely at all Times:

  • Pays attention to safety of staff and other key stakeholders.
  • Identify and communicates risks & threats, and mitigates these for teams.
  • Builds and sustains acceptance for work in line with humanitarian principles and standards.
  • Monitors security risks and ensures organizational protocols are understood and consistently followed by staff.
  • Takes appropriate action and provides direction and support to team.

5. Managing in Pressured and Changing Environment:

  • Remains focused on objectives and goals in a rapidly changing environment.
  • Adapts calmly to changing situations and constraints.
  • Recognises personal stress and takes steps to reduce it
  • Remains constructive and positive under stress to be able to tolerate difficult and challenging environments.
  • Takes responsibility for own work and its impact on others.
  • Maintains ethical and professional behaviour in accordance with relevant Codes of Conduct.
  • Helps others to recognize and manage stress by modelling appropriate self-care and prioritizing workload.
  • Promotes well-being and ‘duty of care’ culture.
  • Enables others to carry out their roles and responsibilities.
  • Monitors commitments and actions transparently.

6. Demonstrating Leadership:

  • Shows awareness of strengths and limitations and impact on others.
  • Demonstrates understanding of skills and how they complement those of others to build team effectiveness.
  • Seeks and reflects on feedback to improve performance.
  • Inspires confidence in others.
  • Speaks out clearly for organizational beliefs and values.
  • Demonstrates active listening to encourage team collaboration.
  • Demonstrates initiative and suggests creative improvements and better ways of working.
  • Inspires others by clearly articulating and demonstrating values, core purpose and principles that underpin humanitarian work.
  • Provides regular and ongoing informal and formal feedback.
  • Recognizes contribution of others.
  • Adapts leadership style to time frame and changing situation.