Admission & Counselling Officer
(Female only)

****Candidates living in lahore and near by areas will be preffered! ****

JOB PURPOSE: 

The incumbent will facilitate the trainees about enrolment, admissions, training courses, and counsel them for a better career as well. She must uphold the image of the organization by accepting and enrolling trainees as per requirement and be able to use and manage the effective communication methods to grip the clientele. She will also undertake certain assignments related to office administration support.

Main Job Tasks and Responsibilities

• Attend trainees and facilitate their needs concerning admissions, counseling, and training.
• Responding to admissions inquiries via Phone, email, and monitor the flow of outgoing calls and keep the management informed on a regular basis.
• Develop and maintain the necessary documentation and record of all project activities.
• Establishes and maintains an informational, active communication system with walking clients, trainees, and staff.
• Update all of trainee’s basic data on relevant portals and MIS.
• Participates as an active member of the admission & marketing team, participates in the development and implementation of enrolment strategies; compiles data for reports; maintains calendar; processes applications (trainees and staff); schedules appointments, and maintains important records
• Develop and maintain a database of potential trainees, walking customers, and all staff members’ names, addresses, telephone, and mobile numbers, and keep the list updated for necessary follow-up.
• Brief and counsel prospective applicants about the admission process of desired training offered under the HDRC.
• Giving campus tours, arrange a meeting with the relevant department to materialize the admission/intake
• Exercise professional inputs and initiatives to make recommendations for continual process improvement.
• Exhibit excellence in customer service by providing the ability to resolve serious complaints, maintain key relationships, adjust, develop and foster the healthy environment
• Ensure that the notice boards are updated to reflect the current training and necessary information

Required Qualification and Experience

• Minimum Bachelor’s Degree
• Demonstrated ability to implement, coordinate & negotiate.
• Good verbal and written communication
• Command on MS office