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Senior Clinic Receptionist I
Posted: 25 Feb 2021
1,120 views
Experience:
2 to 5 years
Job Location:
Islamabad
Country:
Pakistan
Positions:
5
Job Type:
Full Time
Department / Job Category:
Healthcare Provider
Last Date:
25 Mar 2021
Relevant Experience:
College degree (Intermediate Minimum) , Graduation will be preferred
Familiarity with phone systems and Handling Patients
Previous Relevant Experience of More than 03-04 Years
Skills:
Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Organization
Attention to detail
Scheduling
Job Description:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
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